Responsive Client Support for Fulfillment Success

See What Our Clients Say

Our goal is to deliver an exceptional client experience and add value to your brand.

Our client service support team is made up of eCommerce shipping pros who value relationships. From daily interactions with our client support representatives to regular check-ins with our partnership managers, we believe in fulfillment that goes beyond the box.

U.S. Based Customer Service

With in-house representatives based in the East and West Coast, you can expect a quick response time, with a knowledgeable industry professional.

In-House Warehouse Liaisons

Our warehouse and client services teams work closely to ensure prompt communication regarding inventory and shipments.

Dedicated Client Success Teams

Partnership managers lead proactive communication with our clients to provide opportunities for increased efficiencies and cost savings.

success stories

What Our Clients Say

From first-time entrepreneurs to established ecommerce brands, see what our clients have to say about our fulfillment center network and team of dedicated fulfillment professionals

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  • Learn how Vet Organics partnered with Rakuten SL to grow their business and provide fast and dependable shipments through multiple fulfillment centers.

    Vet Organics
    CEO, Chris David
  • See how Rakuten Super Logistics provides eCommerce fitness retailers the order fulfillment tools and services to compete in this competitive industry.

    Fitness Product Company
    CEO