Is Your Biggest Shipping and Fulfillment Mistake the Worst of All-Time?

We want to hear your biggest “Oh Ship” moment! You could win our top prize of $5,000.

Can your "Oh Ship" moment top these below? Your story could be worth $5,000!

“My 3PL delivered melted products to my customer.”

- Candy Retailer

“As a shipper of chocolates, confections,gummies during summer, we use cold packs with frozen gel packs to keep thoseitems from melting during transit. When the customer received both parcels, allproduct was melted and the gel packs were nice and cold by themselves in the parcel.”




“Marked the paper work as 'Taken Gold' instead of 'Take the Gold' ”

- Board & Card Game Publisher

“ Our entire container load was held up multiple times, with all sorts of inspections and testing and hassles because all of the importers and people at customs marked the paper work as "Taken Gold" instead of "Take the Gold" which as you can imagine, a boat carrying "Taken Gold" raises a few flags. We had to delay shipments almost 3 months while it was all sorted out that we were shipping card games and not in fact stolen bars of gold as was suspected. I've since started labeling shipments a bit differently!

"I sent out the wrong product for over 50 of my customers' orders!"

Missed shipping deadlines... Mixed up customer orders... Warehouse lost your packages... We want to hear about YOUR shipping nightmare.
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Submit your
"OH SHIP!"
moment now!

Submit your story by July 31, 2020 to be entered for a chance to win.

We respect your privacy. Your email address will never be shared with any 3rd parties. Nor will we send you unsolicited email.
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Submit your "OH SHIP!"
moment now!

Submit your story by July 31, 2020 to be entered for a chance to win.

We respect your privacy. Your email address will never be shared with any 3rd parties. Nor will we send you unsolicited email.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Oh Ship, not again!

As a one-man operation, I was on little sleep and struggling to keep up— packing orders every night and dropping them off at the post office every morning. After receiving an influx of emails from customers saying they had received the wrong product in their shipment, I examined my boxes of remaining inventory and realized I had been pulling orders from the WRONG box. "OH SHIP". I couldn't believe it. Lesson learned. (An expensive lesson, that is.)

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Your customers' satisfaction is essential. Don’t get bad online reviews because your partner isn’t pulling its weight.

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