See these two people? They are taking a vacation, as you can tell by the sparkling beach and crystal clear water. What might be less obvious is that one of them is the CEO of an eCommerce business……and not at all not worried about something going wrong while they're sipping Piña coladas.
Does that sound like something from Mars to you? If it does, you might want to consider outsourcing. I’m going to assume you’ve heard all the old arguments.You know outsourcing can save your company money and time if you choose the right partner. But you might not know what it can do for you.
One of the common traits the people that have this problem share is that they are micromanagers. Is that a bad thing? Absolutely not. In fact, it’s a rather prevalent trait among top businessmen and women. It shows attention to detail and an emphasis on doing things right.
At a certain point though, everyone must delegate. No one can do everyone’s job. Outsourcing is simply delegating on a larger scale, and it works the same way……as long as you hire the right people!
I cannot stress that enough.
You must be able to trust your outsourced partner to do quality work, or this simply won’t work. When you do find the right partner however, you’ll find you don’t need to check over every aspect of that part of the business anymore. They will be doing that for you.
You don’t have to give up all control, and you certainly don’t want to give up visibility into what they are doing. Many outsourced companies have the ability to provide you real-time information about your business.
More Free Time
You can outsource entire sections of your business. For example, customer service, order fulfillment, or even marketing. It depends on what you need. That means the hours you spent supervising that segment of the business you now have free. You’ll still spend part of it making sure everything is running smoothly, but a majority of that time is open.
What can you do with that time? You can spend it focusing on other aspects of your business which need it. Or anything you want, really.
Peace of Mind
Finally, and probably the most important of all, outsourcing can deliver you peace of mind. If peace of mind were a product, how much would you be willing to pay for it?
If you outsource to the proper people, professionals in their field, and you do everyone on your end correctly, there is no reason you should be constantly worrying about that segment of the business. Preferably, make sure there is some kind of guarantee that your outsourced partner cannot mess up without compensating you for it. If you’ve done all this, you’ll quickly find that not only will you be able to take a break without worrying every hour, but that you’ll be able to focus more on other aspects of your business that might need it.
You have to be careful about what you outsource, because it’s not for every part of your business. Likewise, you need to be careful about who you outsource to. Do your research. But if you can find a partner you can trust, that might be you on that beach one day.
When was the last time you took a vacation?
Rakuten Super Logistics is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.
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