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3 Ways a 3PL Can Save You Money
Cut your eCommerce shipping costs by reducing errors, improving order turnaround, and using multiple shipping facilities.
Rakuten Super Logistics Celebrates Its 20th Anniversary with the Launch of Xparcel Expedited
In honor of 20 years of eCommerce logistics, Rakuten Super Logistics launched Xparcel Expedited - the most cost-effective shipping solution for all online retailers.
How Does RSL Stack Up Against Other Fulfillment Companies?
Outsourcing is an ideal way to streamline your shipping and fulfillment processes. The key to success is partnering with the right 3PL.
Celebrating 20 Years of Logistics
This year, Rakuten Super Logistics celebrates its birthday with a look back at 20 years of eCommerce logistics.
Women of Rakuten Super Logistics: Enosha Jackson
Our Director of Human Resources, Enosha Jackson, is part of our powerhouse team of women that supports both our eCommerce clients and logistics team members.
The Entrepreneurial Journey of Michael Manzione
For our President and CEO, Michael Manzione, his entrepreneurial journey began as a teen.
Women of Rakuten Super Logistics: Chrystal Jensen
In honor of Women’s History Month, we are celebrating the women of Rakuten Super Logistics by recognizing Chrystal Jensen!
Thriving Contest Winner: Rotor Ron
Our thriving grand prize winner turned his hobby into a booming business.
How to Use Tik Tok for Your Shopify Business
Tik and Shopify partnership means many benefits for eCommerce sellers
5 Order Fulfillment Metrics to Increase Customer Satisfaction and ROI
Online customers expect quick, easy and accurate deliveries. In order to meet these expectations, eCommerce retailers need to monitor order fulfillment metrics to know where to make improvements.
Women of Rakuten Super Logistics: Elizabeth Knott
In honor of Women's History Month, we are celebrating the women of Rakuten Super Logistics.
7 Charms for Better Shipping and Fulfillment
Feeling unlucky with your shipping and fulfillment? These tips will help you improve your logistics processes.
Shipping Trends for the Upcoming Decade
eCommerce shipping has evolved quickly in the last year. Here are the biggest trends you can expect to last for years to come.
Top Four eCommerce Trends in 2021
Consumer dependency on eCommerce continues to grow as people are changing the way they’re shopping from eCommerce retailers.
2020 eCommerce Thriving Stories: How Jewelry and Wellness Brands Exploded
As more consumers spent time at home during the lockdown, eCommerce jewelry and wellness brands saw a large increase in online sales.
eCommerce Industries With Most Success in 2020
Fitness, pet supplies, beauty, and entertainment brands are just a few eCommerce businesses that saw an explosion of sales in 2020.
9 Tips to Communicate Shipping Delays to Customers
How do you keep a customer happy through unexpected shipping delays? Here are 9 tips to promote a positive brand experience through a not so positive circumstance.
5 Signs Your 3PL Is Holding You Back
These are five common problems eCommerce retailers experience with bad online shipping companies.
How Did eCommerce Grow in 2020?
More consumers turned to eCommerce retailers to meet their essential and nonessential needs in 2020.
How to Switch 3PLs
Changing your eCommerce shipping partner can be overwhelming. Here's what you can expect from this process.
eCommerce Thriving Stories: How Home and Beauty Retailers Grew in 2020
Many eCommerce sellers didn't just survive the pandemic, they thrived. Here are their growth stories.
5 Ecommerce Challenges to Prepare for in 2021
Last year brought success to many online retailers. However, with that growth comes a new array of challenges for retailers to continue meeting customer expectations. Here is what to look out for.
3PL Checklist: Signs You Should Break Up with Your Shipping Partner
This checklist will help you determine if it’s time to switch your current eCommerce shipping partner.
How to Improve Customer Loyalty
Meet your eCommerce customers' growing expectations by offering multiple shipping options and great customer service.
Evaluating Shipping and Fulfillment for Your Online Business
Now is the time to analyze the success of your eCommerce operations in 2020. Here is what you should evaluate to create a blueprint for optimal shipping and fulfillment in 2021.
How to Streamline Your eCommerce FulFillment
Continue the growth of your eCommerce business by focusing on your current packaging and fulfillment methods.
How to Streamline Your eCommerce Shipping
Improving your eCommerce business in 2021 starts with streamlining your shipping.
PandaDoc Features Rakuten Super Logistics in Industry Case Study
Rakuten Super Logistics' partnership with PandaDoc helps the client services team better serve eCommerce retailers.
Rakuten Super Logistics Searches for the eCommerce Success Stories in Thriving Contest
3PL Leader offers a chance to win $2,021 in prize money to entrepreneurs who share their eCommerce growth stories.
New Year’s Resolutions for Mountain Region eCommerce Retailers
Now is the time to reflect on your past year and identify where you can make improvements to your eCommerce store.
New Year’s Resolutions Your Miami eCommerce Business Should Make
Here are areas of your eCommerce business you should look to improve in the coming year.
How to Improve eCommerce Shipping and Fulfillment in 2021
Avoid repeating the same shipping and fulfillment mistakes of 2020 with this logistics checklist.
Benefits of Outsourced Reverse Logistics for Salt Lake City eCommerce Retailers
Reverse logistics is an integral part of eCommerce Salt Lake City businesses. Here's how outsourcing can help.
Shipping Expectations 101: What You Should Be Offering Customers
A positive shipping experience is key to repeat customers. Here are the biggest factors customers take into consideration when it comes to shipping for online purchases.
What the Impact of COVID-19 on Consumer Behavior Means for eCommerce in 2021
With a COVID-19 vaccine providing a hopeful outlook for consumers in 2021, what does this mean for retailers? Should your online strategy shift post-COVID-19?
Challenges Facing Growing Ecommerce Businesses in 2021
Growing eCommerce brands need to understand the challenges of online business in 2021 and adjust to emerging trends for long-term success in the new year.
Moving Beyond Startups in 2021: Challenges Facing Growing Ecommerce Businesses
Every new year brings with it new opportunities, trends, and technologies. With this comes new challenges for eCommerce retailers to overcome for continued growth and success.
Four Types of Channel Sales Partners to Seek Out in 2021
Whether COVID has forced you to rebuild your business model or tweak existing protocols, implementing a new channel sales strategy can help you ensure you are reaching all possible customers in 2021.
Syncing Your Shopify Fulfillment Service with Outsourced Logistics
Streamline your Shopify fulfillment services with outsourced eCommerce order fulfillment and shipping.
President and CEO, Michael Manzione, Shares Insight on eCommerce Industry Growth and the Future of Retail
Our President and CEO, Michael Manzione, shared his thoughts about Rakuten Super Logistics' growth in 2020 and the future of retail.
Managing Last-Minute Holiday Orders from Miami Customers
Many Miami shoppers wait until the last minute to make holiday purchases from eCommerce sellers. Here's how to prepare your online business.
How to Prepare Your Denver Business for the Late Holiday Rush
Consumers spend the last month of the year buying last-minute holiday gifts. Here's how to ensure your Denver business is ready.
Orderhive Guest Blog Post: eCommerce Gamification
Learn how eCommerce gamification can help your online business thrive.
The 6 Things eCommerce Sellers are Most Thankful for This Year
Success in eCommerce is dependent on so many factors, and without them, we'd all be failing at our goals to fulfill customer needs. Here are the 6 things eCommerce sellers are most thankful for.
4 Tips for Successful Cyber Sales for Your Salt Lake City Business
Cyber Monday has been one of the biggest days of the year for eCommerce businesses. Here's how to maximize your online sales.
Tips for Successful Thanksgiving and Black Friday Sales for Miami Retailers
FAQs, multiple deals, and loyalty programs are strategies online retailers should be incorporating in eCommerce Thanksgiving and holiday sales.
2020 Holiday Carrier Cutoff Dates and Surcharges You Should Know
Here’s what you need to know about holiday shipping deadlines and peak season surcharges.
It’s Beginning to Look a Lot Like Peak Season
Peak season order fulfillment is always difficult, but this year is different. While a significant jump in sales should be nice, problems filling orders could land the increase on the naughty list.
Don't Let Poor Shipping Options Scare Your Customers Away
As online shopping increases and eCommerce businesses try to stand out from the competition, more brands are offering increased shipping options to satisfy consumer expectations.
What to Expect When Signing up With a Third-Party Logistics Company
Here’s what you can expect when signing on with a professional shipping partner
Holiday eCommerce Mistakes That Will Ruin Salt Lake City Sales
Keep delivering to your Salt Lake Customers by avoiding these holiday shipping mistakes.
The Benefits of Outsourcing eCommerce Fulfillment for Denver Businesses
Outsourcing your eCommerce fulfillment can help you cut your shipping costs, improve your customer experience for your Denver shoppers, and get your time back.
Costly Shipping Mistakes Your Miami Business Should Avoid
These eCommerce shipping mistakes could cost your most loyal Miami customers.
3 Benefits of Outsourcing eCommerce Fulfillment To Reach Salt Lake City Customers
The success of your eCommerce logistics impacts your retention for your Salt Lake City customers.
The Impact of COVID-19 on Consumer Behavior and What this Means for eCommerce
With economies across the world slowly reopening since the start of COVID, should you change your ecommerce strategy?
Holiday eCommerce Shipping Mistakes Your Denver Business Should Avoid
Overcoming these eCommerce shipping failures can protect your profit and improve customer loyalty.
Last-Minute Holiday Checklist for eCommerce Sellers
So, how ready is your ecommerce business for 2020's holiday season? Here's your last-minute holiday prep checklist to ensure you're ready to end the year on top.
3 Benefits of Outsourcing Holiday eCommerce Fulfillment from Our Miami Warehouse
Save time, increase efficiency, and easily scale your business by outsourcing from our Miami fulfillment center.
Common Causes of eCommerce Delays and 4 Ways to Avoid Them
The chances of ecommerce delays are high now more than ever, due to increased online sales. If you've been experiencing customer backlash due to delayed orders, here is what you need to know.
5 Tips For Record-Setting Holiday Sales
Holiday shopping makes up over a quarter of sales for many online retailers. These tips will help you have the best season yet.
Jason Chan Shares Customer Service Tips with the “Really Know Your Customer” Podcast
Online retailers can better understand eCommerce customers with these three tips.
Rakuten Super Logistics Announces Winners of the “Oh Ship!” Moments Contest
Rakuten Super Logistics selected three eCommerce retailers to receive $7,000 in prize money.
A Glance at Amazon New SFP Requirements and What It Means for Sellers
Amazon's recent announcement of SFP changes will make it even harder for merchants to meet the new requirements of the Seller Fulfilled Prime program.
The New Normal of the eCommerce Holiday Shopping Season
The 2020 holiday shopping season will look very different as a result of increased demand for eCommerce.
Holiday Season Challenges eCommerce Sellers Face
This holiday season online retailers may be plagued with high shipping costs, delays, and increased consumer shopping habits.
How to Prepare for the eCommerce Holiday Sales Rush
The eCommerce holiday rush is coming. Ensure your online store, customer service, warehousing, shipping and order fulfillment are ready.
Creating Loyal eCommerce Shoppers for The Holidays
It's no secret, it's cheaper to retain existing customers than to look for new ones. With an increase of online shoppers expected this upcoming holiday season, how will you keep them coming back?
How to Ensure Your Products Arrive in Time for the Holidays
The holidays are coming and more shoppers are turning to online stores. Learn how you can efficiently manage incoming orders and ensure your products arrive in time for the holidays.
4 Things Online Retailers MUST Master to Keep Customers Coming Back
Here are the 4 most important components of the customer experience that online retailers must get right to keep customers coming back.
eCommerce Trends for 2020 Holiday Sales
The 2020 holiday shopping season is predicted to outperform 2019. These are the online shopping trends your need to know.
"Oh Ship!" Moments Series: The Worst eCommerce Shipping Nightmares
These three eCommerce sellers experienced the wost shipping horrors after outgrowing in-house fulfillment and choosing the wrong shipping partners.
New Amazon Changes: Why Now’s the Perfect Time to Diversify Fulfillment
Amazon recently announced some changes that could affect their sellers ability to fulfill orders this upcoming holiday season.
Return Success Tips for Your Holiday eCommerce Merchandise
Manage your eCommerce holiday reverse logistics with a solid returns program and excellent customer service.
"Oh Ship!" Moments Series: Biggest 3PL eCommerce Shipping and Fulfillment Disasters
From damaged products to incorrect orders to surprise shipping increases, these online retailers experienced the worst shipping and fulfillment fiascos.
How COVID-19 Will Impact the Holiday Shopping Season and How Retailers Can Prepare
The retail sales during the holiday season will be more crucial than ever before to the retailers. Retailers will be faced with new pressures for adapting to the shopping habits that have developed.
Why Your eCommerce Business Should Work with Rakuten Super Logistics
Rakuten Super Logistics is the national leader in eCommerce shipping and fulfillment.
Shipping Success Tips for Your Holiday eCommerce Merchandise
Wrap up your shipping for your holiday inventory and sleigh the shopping season.
Biggest eCommerce Self-Fulfillment Mistakes
For some eCommerce retailers, an in-house fulfillment method results in some of the biggest shipping and fulfillment mistakes.
Order Fulfillment Success Tips for Your Holiday eCommerce Merchandise
Customers expect 100% accurate order fulfillment from your eCommerce business during the holidays. Here's how you can sleigh the season.
Warehousing Success Tips for Your Holiday eCommerce Merchandise
Warehousing is an important aspect of having a successful holiday shopping season for your eCommerce business.
What Is The Best 3PL For Your eCommerce Order Fulfillment Needs?
Your 3PL partner determines the success of your eCommerce business. Here's how to choose the right shipping and order fulfillment company.
Unique Non-Essential Items Online Retailers Sold the Most During COVID-19
During the COVID-19 lockdown, eCommerce retailers have seen spikes in unique items.
“Oh Ship” Moments Series: Sloppy 3PL Errors and In-House Shipping Blunders
These online retailers were overwhelmed with high customer demand and ended up with "Oh Ship!" moment when they chose the wrong eCommerce fulfillment partners.
"Oh Ship" Moments Series: Self-Fulfillment and Shipping Provider Failures
As part of our "Oh Ship" Moments contest, these three retailers submitted eCommerce horror stories about in-house and outsourced order fulfillment mistakes.
“Oh Ship” Moments Series: In-House and Outsourced Shipping Fiascos
In-house and outsourced order fulfillment errors result in the biggest "Oh Ship" moments from online retailers.
Growing Out of Your Current Fulfillment? Optimize Your Business Logistics
Is your business growth becoming unmanageable? Are logistical concerns consuming time that is better spent on the main focus of the business? Now may be the perfect time to partner with a 3PL.
10 eCommerce Shipping Errors
eCommerce shipping errors create unhappy customers, result in negative reviews, and lead to revenue loss.
Here's What Online Sellers Need to Know About Facebook Shops
The recent announcement of Facebook Shops is shaking up the platform once again with a brand-new feature that has garnered much attention in the eCommerce world.
"Oh Ship” Moment Series: Working with Unreliable 3PLs
These online retailers experienced the worst shipping and order fulfillment catastrophes working with the wrong 3PL.
7 Tips to Avoid Common Shipping Failures
Stop saying "Oh Ship!" These tips can help eCommerce businesses avoid detrimental shipping and order fulfillment failures.
Rakuten Super Logistics Shares Order Fulfillment Tips with eCommerce All-Stars Podcast
Rakuten Super Logistics VP, Jason Chan, shares order fulfillment tips with eCommerce podcast.
Rakuten Super Logistics Seeks Worst Shipping and Fulfillment Failures in “Oh Ship” Moments Contest
Rakuten Super Logistics is looking for the biggest eCommerce shipping and order fulfillment failures and giving away $5,000 for the best blunder!
The Long-Term Effects of COVID-19 for Online Retailers
With the majority of the population impacted by stay-at-home orders, consumer views on shopping in a socially distant era will likely remain beyond the pandemic. Here's how retailers can prepare.
Keeping Up with the Increased Demand of Online Shopping Since COVID-19
While increases in online orders can be great news for retailers, brands who are not prepared for sudden spikes in order volume face the challenge of fulfilling customer expectations.
Evaluating Your Current Fulfillment Strategy
eCommerce order fulfillment can be overwhelming for many online retailers. Evaluating your current fulfillment strategy can help you run a more efficient business.
COVID-19 Reflections: 5 Strategies Online Brands Can Use to Cope With Sudden Spikes in Demand
The onset of the COVID-19 pandemic coupled with strict shelter-in-place orders has hurled eCommerce growth into hyperdrive. Here is how online brands are keeping up with demand.
Rakuten Super Logistics Partners with Trtl Travel to Donate to US Nurses Amid COVID-19
Rakuten Super Logistics partners with TRTL Travel to donate compressions socks to support medical professionals during COVID-19.
Bracing for the Long-term: Five Key Lessons Retailers Can Learn From the Covid-19 Crisis
Whether your online store saw a dip in traffic or you are optimistic for a lucrative post-Coronavirus season, here are the critical lessons you can gather from these unprecedented times.
The Best 2-Day Shipping Strategy to Increase Sales
Customers expect expedited shipping times and 2-day shipping can help you increase sales while building customer loyalty.