eCommerce Fulfillment Tools

Order fulfillment tools for simplified eCommerce fulfillment management

Rakuten Super Logistics provides eCommerce retailers the tools to effectively manage and scale their fulfillment and shipping operations. From an easy-to-use order fulfillment management interface, to a hands-on group of logistics professionals, and a behind-the-scenes cost-cutting shipping tool-- Rakuten Super Logistics can help you streamline your ecommerce fulfillment processes.

SmartFill

A user-friendly order management and inventory tracking dashboard to manage your order fulfillment operations.

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SmartFreight

An in-house team of freight experts to expedite inventory shipments to and from Rakuten Super Logistics’ fulfillment centers.

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Smartship Optimizer

A cost-saving shipping tool that allows every order to ship via the lowest cost shipping method within a designated delivery time.

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Order Fulfillment Service Setup

Rakuten Super Logistics makes it easy to get up and running with fast and accurate order fulfillment services. Our team of implementation experts walk you through the whole process and work with you to ensure proper account setup, inventory receiving, and official launch.

step 1

SmartFill Account Set Up

The first step of the Rakuten Super Logistics order fulfillment process is getting your SmartFill account set up and ready for integration. SmartFill offers plug-in integration with top shopping cart platforms, as well as the option of integrating via our custom API.

step 2

Integration Testing & Prepare Inventory

After SmartFill integration tests are completed, you will prepare your inventory for receiving. Our SmartFreight specialists can arrange delivery to your selected fulfillment center(s).

step 3

Inventory Received & Processed

Your inventory will be received and processed for accelerated inbound receiving. Inventory is processed and made available for shipment using our order fulfillment service within two business days.

step 4

Packaging & Order Processing

Once your order information is flowing smoothly from your website into SmartFill, you’re ready for launch. With our order fulfillment system, you can customize or add marketing messages to your packaging slips, or use standard packaging.

The Order Fulfillment Process

Once your account is set up and launched, your orders are ready to be automatically processed through our SmartFill system for picking, packing, and shipping to your customer.

Step 1

Your customer purchases a product from your website or marketplace.

Step 2

The order is automatically received at your nearest fulfillment warehouse.

Step 3

The order is picked, packed, and shipped to your customer by our fulfillment team.

two-day delivery

Get It There Faster

Once the order goes out the door, it is then delivered to its location by one of our shipping partners. With our fulfillment center network, you can reach 98% of the United States within 1-2 days via ground shipping.

Rakuten Super Logistics’ SmartShip Optimizer applies advanced analytics to the order fulfillment process, automatically calculating the optimal shipping method so orders are delivered at the lowest cost. This, in combination with the RSL shipping network, also allows e-retailers to optimize delivery times.

Our order fulfillment services have been proven to reduce shipping costs by an average of $2.36 an order, due to shorter distances to your customer. Any returns would also be sent back to our facility, where they would be processed according to your instructions.

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post shipping analytics

Send Anywhere, Track Everything

You can utilize Rakuten Super Logistics’ SmartFill dashboard to create reports on trends in your order fulfillment. For example, you can find out which of your items were hot sellers or see which items had the highest number of returns. Everything is tracked in SmartFill, letting you make informed decisions about your business using our complete outsourced order fulfillment process.

Get Started

Ready to find out what fast and accurate fulfillment from Rakuten Super Logistics can do for your business?
Request a complimentary fulfillment consultation from our team of ecommerce experts.

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