Rakuten Super Logistics' Response to COVID-19
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Why Partner With
Rakuten Super Logistics

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Our Mission

Rakuten Super Logistics is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.

Our Vision

Our vision is to build a global fulfillment network, that provides online retailers and consumers with fast, accurate, and efficient distribution solutions for borderless eCommerce.

Client Support

Our client support team is made up of eCommerce shipping pros who value relationships. From daily interactions with our client support representatives to regular check-ins with our partnership managers, we believe in fulfillment that goes beyond the box.

Founded in 2001

Rakuten Super Logistics is made up of a dedicated group of professionals committed to providing the best eCommerce fulfillment and logistics services worldwide.
We empower our employees to ensure they can deliver a great client experience and create long-lasting relationships with our clients.

our team

Executive Leadership

Behind every successful company is an exceptional group of people leading the team. Meet the executive leadership team moving our company forward.

Rakuten Super Logistics is part of Rakuten Global. Rakuten provides a variety of consumer and business-focused services including eCommerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The support of Rakuten empowers our business to continually seek opportunities for growth and innovation.

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success stories

What Our Clients Say

From first-time entrepreneurs to established ecommerce brands, see what our clients have to say about our fulfillment center network and team of dedicated fulfillment professionals

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  • “We began a search and quickly concluded that we needed a larger company with multiple fulfillment centers that we could grow into, rather than choose a company with one single, centrally located, fulfillment center.”

    Vet Organics
    CEO, Chris David
  • “Even though we’re not physically handling the order fulfillment, we feel like we are in complete control of the process.”

    Fitness Product Company
a message from our ceo

On a Mission to Empower Retailers

Rakuten Super Logistics (RSL) is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand. With our order fulfillment services, we empower entrepreneurs —no matter their size— to compete with any online retailer in the world.

RSL provides eCommerce retailers the resources to increase speed of order delivery and constantly improve order fulfillment accuracy, while lowering shipping costs and increasing customer satisfaction.

We work with you to determine how and where your product should be located in order to get the lowest shipping costs available to you. Our nationwide network of facilities are all located near major US ports. These ports allow for efficient transportation and shipping costs. Once in our facilities, your inventory will be within a 2-day ground shipping network for 98% of the United States.

RSL‘s success has been based on the hard work and commitment of our people. We understand that, even in the age of technology, operational success depends on hiring the best people—which is why we hire, train and endeavor to promote from within our company. We believe that technology serves people and that our team has to universally share a commitment to our clients.

Since 2001, our eCommerce fulfillment services have evolved alongside retail and the online seller, but our values have remained constant. We remain committed to complete transparency in our operations, fully owned and operated fulfillment centers, and responsive In-house client support.


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