Returns are an unfortunate aspect of doing business in eCommerce, however, Rakuten Super Logistics simplifies returns with efficient eCommerce returns processing. Our staff is trained to handle returns as if they were their own, according to your specific instructions.
95% of online shoppers say a positive return experience drives loyalty (Narvar)
Ensure a positive customer experience with fast and easy return management services from Rakuten Super Logistics. Whether returns of your products are rare or often, having a reliable partner in place to handle returns when they do happen can make the difference between a return customer and a one-time purchase.
Remain in control of your returns, with specified returns handling, including:
We interviewed Natalie of Purely Elizabeth on her experience in fulfillment and shipping before and after working with RSL. See what she had to say.
Award-Winning Sleeping Bags talk about their great experience with Rakuten Super Logistics.
It is imperative to have good fulfillment operations because you are part of the system that allows me to run my business. I don’t even have to think about RSL because you are doing your job and you are doing it seamlessly.